Wallace & Son Promise of Mower Quality Program

We advertise ourselves as “THE PLACE of Mower Quality!” and that is what you get when you purchase a new unit from Wallace & Son. Since 1963 we have worked hard to go beyond what the competition is willing to do and to also go beyond what the customer expects, which we do by providing quality products and quality service before and after the sale. We do not forget the customer after the purchase is made. We know many companies advertise quality, but at Wallace & Son, we prove it with the Wallace & Son Promise of Mower Quality, which includes the following:

  • FREE DELIVERY of your new Gravely, at the time of sale, up to a 50-mile radius.
  • FREE OIL & OIL FILTER on your first service.
  • FREE FACTORY AUTHORIZED TRAINING on the use and maintenance of your new Gravely.
  • FREE WARRANTY REGISTRATION to ensure you get the full warranty benefit of your new Gravely and its engine and transmission.
  • PRIORITY SERVICE on all future service and repair needs.
  • PRIORITY STATUS on various specials and perks during the year that are available only to Gravely mowers purchased from Wallace & Son.

All of our service and repair work is completed by factory-trained and certified technicians with a combined experience of over 125 years of service to our industry.